Privacy Policy for Mobile Auto Electrics Sheffield
Last Updated: 20th January 2026
At Mobile Auto Electrics Sheffield, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autoelectriciansheffield.co.uk, use our mobile auto electrical services, or interact with us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our mobile services.
1. Information We Collect
We may collect personal information from you in several ways:
a) Information You Voluntarily Provide: When you book a mobile appointment or request a quote, you may provide us with:
- Contact Information: Name, email address, phone number, and the postal address in Sheffield or surrounding areas where the mobile service will be performed.
- Vehicle Information: Make, model, registration number, VIN, and specific details regarding the service required (e.g., reverse camera parking installation or parking sensors fitted).
- Payment Information: Details required to process transactions for services rendered at your location.
- Correspondence: Information provided via email, phone, web forms, or during our technician’s visit to your home or workplace.
b) Information Collected Automatically: When you visit autoelectriciansheffield.co.uk, certain information may be collected automatically, including:
- Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking Technologies: Information that tracks your browsing behaviour to help us improve our user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide mobile services: Scheduling appointments and dispatched technicians to your location in Sheffield for repairs, diagnostics, and installations.
- To process transactions: For invoicing and processing payments upon completion of the mobile service.
- To respond to inquiries: Providing quotes and technical support regarding your vehicle’s electrical systems.
- To improve our business: Understanding which services are most popular in the Sheffield area to better serve our local clients.
- Internal record keeping: Maintaining a service history for your vehicle for future maintenance or warranty claims.
- Compliance & Security: To comply with legal obligations, prevent fraud, and ensure the safety of our mobile technicians.
3. Disclosure of Your Information
We do not sell your data. We may share your information only in the following situations:
- Service Providers: With third-party vendors who assist with payment processing, website hosting, or business analytics.
- Legal Requirements: If required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger or sale of assets, where customer information is a transferred asset.
- TASSA & Security Databases: For specific security installations (like the Ghost Immobiliser), we may register your data with the relevant security bodies to validate your warranty and insurance certification.
4. Data Security
As a mobile business, we take the security of your data seriously. we implement technical and organisational measures to protect your information both online and during our physical visits. However, please note that no method of transmission over the internet is 100% secure.
5. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (subject to tax/legal record-keeping requirements).
- Right to Object: Object to your data being used for direct marketing.
To exercise these rights, please contact us using the details in Section 10.
6. Cookies and Tracking Technologies
[WEBSITE] uses cookies to improve your experience. You can choose to decline cookies through your browser settings, though this may affect the functionality of certain parts of our website.
7. Third-Party Websites
Our site may contain links to third-party sites (e.g., social media or payment portals). We are not responsible for the privacy practices of those external sites.
8. Children’s Privacy
Our services are directed at vehicle owners and are not intended for children under the age of 16. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our mobile service operations or legal requirements. The “Last Updated” date at the top will reflect these changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices in Sheffield, please contact us at:
Mobile Auto Electrics Sheffield Email: autoelectriciansheffield@gmail.com Website: autoelectriciansheffield.co.uk